Getting started

What is a virtual office?

Updated 23 October 2026

“Virtual office” is the common name for a business address and mail service. You get a real street address to use for your business, and someone receives your mail there.

What it isn’t: an office. An address and mail service. No desk or room is included.

What you usually get

  • A street address you can use as your registered office or mailing address
  • Mail handling: alerts, scanning, forwarding or collection
  • Sometimes, meeting room hours

Why the word “office” is misleading

Many providers write addresses as “Suite 123”, which sounds like a room. It usually isn’t. At MailStreet, “Suite NNNNN” is your mailbox reference, and we say so plainly.

Who uses one

  • Sole traders who don’t want their home address on invoices
  • Companies that need a registered office
  • Online businesses with no shopfront
  • Interstate and overseas founders who want an Australian address

See how MailStreet works, or the honest truth about virtual addresses on Google.

Questions

Does a virtual office include a desk?

Not at MailStreet, and usually not elsewhere. It's an address and mail service. Some providers sell desk access separately.

A real address, honestly described.

See plans

← All guides

From $55/mo inc GSTGet my address